Privacy Policy

1. Overview & Introduction

Welcome to Etihad Town Bookings ("we", "our", or "us"), accessible via https://etihadtownbookings.com. This Privacy Policy explains how our authorized property advisory and booking portal collects, uses, and safeguards the personal data you share with us when requesting plot details, installment plans, brochures, or booking appointments.

We strictly adhere to ethical digital marketing and data protection standards, including the compliance guidelines stipulated by Google Advertising Policies and local regulatory frameworks.

2. Information We Collect

When you interact with our website, fill out inquiry forms, or connect with our sales representatives, we may collect the following information:

• Contact Details: Your full name, phone number (including WhatsApp), and email address.
• Property Preferences: Plot sizes (e.g., 3, 5, 10 Marla, 1 Kanal), property category (Residential / Commercial), and preferred phase (e.g., Phase I, Phase II, Phase III, Phase IV, Premier Enclave, Sialkot).
• Message Details: Any specific notes, questions, or visit schedules you provide in form submissions.
• Automated Device & Browsing Data: Standard browser headers, IP address, device type, operating system, and pages visited, captured via Google Analytics cookies to improve website speed and user experience.

3. How We Use Your Information

We use the collected information solely for legitimate real estate consultation purposes:

• To verify plot availability and send verified payment plans and brochures.
• To contact you via Phone, WhatsApp, or Email regarding your specific property inquiry.
• To coordinate VIP site visits and assist with official booking documentation.
• To measure website performance, conversion efficiency, and landing page quality for Google Ads.

We DO NOT sell, rent, trade, or distribute your personal contact information to third-party telemarketers or external entities.

4. Google Advertising & Analytics

Our website uses third-party analytics and advertising tools provided by Google Inc., including:

• Google Tag Manager & GA4 (Google Analytics 4): Used to understand user engagement, bounce rates, and navigation paths. This data is collected in aggregate, anonymized formats.
• Google Ads Conversion Tracking: We track when an interested user successfully submits a lead form or reaches our confirmation page (/thank-you) to measure ad campaign performance and optimize relevant ads.
• Opt-out Choices: You can manage or disable Google advertising cookies at any time via Google Ads Settings or by using the Google Analytics Opt-out Browser Add-on.

5. Cookies and Web Beacons

Our website uses standard session cookies to remember form inputs and ensure smooth page transitions. Cookies do not contain sensitive personal files or financial credentials. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Security & Storage

We implement industry-standard SSL (HTTPS) 256-bit encryption across our entire website. All lead submissions are securely transmitted and processed through authenticated APIs. Access to customer contact information is restricted strictly to authorized sales and customer service personnel.

7. Your Rights (Opt-Out & Data Deletion)

You have the right to request deletion or modification of your contact details at any point. If you no longer wish to receive updates or calls regarding Etihad Town projects, simply send an email to etihadtownbookings@gmail.com with the subject line "Unsubscribe / Remove Data", and your number will be permanently removed from our consultation queue within 24–48 hours.

8. Authorized Sales Partner Disclaimer

Disclosure: This website is managed by an authorized strategic sales partner of Etihad Town for bookings, consultations, and investor advisory across Lahore and Sialkot. Official trademarks and project names are used for reference and representation of inventory under developer sales channels.

9. Contact Information

If you have any questions about this Privacy Policy or data processing practices, please reach out to us: